Privacy Policy

Last updated: December 2024

1. Introduction

Welcome to ResumeAI ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered resume screening platform.

2. Information We Collect

2.1 Personal Information

We collect information you provide directly to us, including:

  • Account information (name, email address, password)
  • Organization details (company name, industry, size)
  • Job posting information
  • Resume and candidate data uploaded to our platform
  • Communication preferences

2.2 Resume Data

When resumes are uploaded to our platform, we process and store information contained within them, including names, contact information, work history, education, skills, and other professional details. This data is used solely for the purpose of resume screening and candidate matching.

2.3 Usage Data

We automatically collect certain information when you use our platform, including IP address, browser type, device information, pages visited, and interaction data to improve our services.

3. How We Use Your Information

We use the collected information to:

  • Provide and maintain our resume screening services
  • Process and analyze resumes using AI algorithms
  • Match candidates to job requirements
  • Generate analytics and insights for recruiters
  • Improve our AI matching algorithms
  • Send notifications and updates about your account
  • Respond to customer support inquiries
  • Detect and prevent fraud or abuse

4. AI and Machine Learning

Our platform uses artificial intelligence and machine learning to:

  • Parse and extract information from resumes
  • Match candidate skills to job requirements
  • Rank candidates based on compatibility scores
  • Identify potential biases in hiring processes

We are committed to using AI responsibly and have implemented bias detection features to promote fair hiring practices. Our algorithms are regularly audited to ensure they do not discriminate based on protected characteristics.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • Within Your Organization: Team members you authorize can access candidate data
  • Service Providers: Third-party vendors who help us operate our platform (hosting, analytics)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger or acquisition

6. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure data centers, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Resume data is retained according to your organization's settings. You can request deletion of your data at any time by contacting us.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Delete your data
  • Export your data in a portable format
  • Opt out of certain data processing
  • Withdraw consent

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

ResumeAI Privacy Team

Email: privacy@resumeai.com

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.