Terms of Service
Last updated: December 2024
1. Agreement to Terms
By accessing or using ResumeAI's resume screening platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service. These Terms apply to all visitors, users, and others who access or use the Service.
2. Description of Service
ResumeAI provides an AI-powered resume screening platform that helps organizations streamline their hiring process. Our Service includes resume parsing, candidate matching, bias detection, analytics, and team collaboration features. We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time.
3. Account Registration
To use our Service, you must:
- Be at least 18 years old
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
- Be responsible for all activities under your account
You may not use another person's account without permission. We reserve the right to refuse service, terminate accounts, or remove content at our sole discretion.
4. Subscription and Payment
4.1 Billing
Some features of our Service require a paid subscription. By subscribing, you agree to pay the applicable fees. Subscriptions are billed in advance on a monthly or annual basis depending on your selected plan.
4.2 Automatic Renewal
Subscriptions automatically renew unless cancelled before the end of the current billing period. You can cancel your subscription at any time through your account settings.
4.3 Refunds
We offer a 14-day money-back guarantee for first-time subscribers. After this period, fees are non-refundable except where required by law.
5. Acceptable Use
You agree not to use the Service to:
- Violate any applicable laws or regulations
- Discriminate against candidates based on protected characteristics
- Upload malicious content or malware
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the Service
- Scrape or harvest data without permission
- Use the Service for any illegal or unauthorized purpose
- Impersonate others or provide false information
6. User Content
6.1 Ownership
You retain ownership of all content you upload to the Service, including resumes, job postings, and other data. By uploading content, you grant us a limited license to process, store, and display it as necessary to provide the Service.
6.2 Responsibility
You are solely responsible for the content you upload and must ensure you have the necessary rights and permissions to upload and process such content, particularly when handling personal data of job candidates.
7. Data Protection and Compliance
When using our Service to process candidate data, you agree to:
- Comply with all applicable data protection laws (GDPR, CCPA, etc.)
- Obtain necessary consents from candidates before uploading their data
- Use the data only for legitimate hiring purposes
- Implement appropriate security measures
- Respect candidates' rights regarding their personal data
8. Intellectual Property
The Service and its original content, features, and functionality are owned by ResumeAI and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works of our Service without explicit permission.
9. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE. WE DO NOT GUARANTEE THE ACCURACY OF AI-GENERATED RECOMMENDATIONS AND SCORES.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, RESUMEAI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF YOUR USE OF THE SERVICE.
11. Indemnification
You agree to indemnify and hold harmless ResumeAI and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising out of your use of the Service, your violation of these Terms, or your violation of any rights of another.
12. Termination
We may terminate or suspend your account immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the Service will cease immediately. You may export your data before termination using our data export features.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts located in Delaware.
14. Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of material changes by updating the "Last updated" date and, where appropriate, by sending you an email notification. Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms.
15. Contact Us
If you have any questions about these Terms, please contact us at:
ResumeAI Legal Team
Email: legal@resumeai.com